Job Role:
As a Meet and Greet Service Representative, you will be the first point of contact for guests, clients, or visitors, ensuring a warm and welcoming experience.
Key Responsibilities:
Warm Welcome: Greet guests, clients, or visitors with a friendly and professional demeanor as they arrive at the designated location.
Protocol Adherence: Follow established protocols and guidelines for meet and greet services, maintaining a high level of professionalism at all times.
Customer Engagement: Foster a positive and engaging atmosphere by engaging in friendly conversations, making guests feel valued and appreciated.
Information Provision: Offer information about the Lounge Services, including directions, and any relevant details.
Skills and Qualifications:
- Customer Service: Exceptional customer service skills with a focus on creating a positive and memorable experience.
- Communication: Clear and effective verbal communication skills, with the ability to convey information in a friendly and professional manner.
- Adaptability: Ability to remain calm and composed in high-pressure situations, adapting to various scenarios and guest needs.
- Professionalism: Maintain a polished and professional appearance, adhering to dress code and grooming standards.
- Problem-Solving: Quick and effective problem-solving skills, with the ability to handle unexpected situations with tact and diplomacy.
- Multitasking: Manage multiple tasks simultaneously, including greeting guests, providing information, and addressing inquiries.