Job Role
Food and Beverage (F&B) associates play a crucial role in the hospitality industry, ensuring that guests receive high-quality service and have a positive dining experience.
Skills Required
1.Ability to remain calm and polite under pressure.
2.Knowledge of food safety and hygiene practices.
3.Ability to stand for long periods and handle physical tasks like carrying trays and cleaning.
4.Proficiency with POS systems and cash handling.
5.Understanding of menu items, ingredients, and preparation methods.
Requirement
1.Previous experience in the food and beverage industry is preferred but not always required.
2.Friendly and approachable demeanor.
3.Professional appearance and hygiene.
4.Reliable and punctual.
Responsibilities
1.Customer Interaction: Engage with customers to ensure they have a pleasant dining experience. This includes greeting guests, taking orders, and addressing any concerns or special requests.
2.Product Knowledge: Stay informed about the menu, including seasonal items, special promotions, and any changes. Be able to answer customer questions and provide recommendations.
3.Feedback and Improvement: Collect feedback from customers and provide it to management. Suggest improvements to enhance service quality and efficiency.
4.Cleanliness and Safety: Maintain a clean and organized work environment. Follow all health and safety regulations, including proper food handling and storage procedures.