Job Role
A Spa Therapist at an airport provides quick, high-quality spa services to Passengers . These services are aimed at relieving stress, promoting relaxation, and enhancing passengers’ well-being, often within tight timeframes. They may offer massages to express spa treatments tailored to clients with limited time between flights.
Responsibilities
- Deliver professional treatments such as massages, facials, and other body therapies based on customer needs and preferences.
- Assess the physical and mental well-being of clients to recommend appropriate treatments.
- Offer personalized attention and ensure customer satisfaction by providing a relaxing and comfortable experience.
- Be knowledgeable about the spa products used, recommending and selling appropriate products to customers.
- Promote additional services, packages, and retail products to increase revenue.
Required Skills
- Ability to adjust treatments based on clients’ time constraints and specific needs.
- Manage multiple clients efficiently, particularly in a fast-paced airport environment.
- Understanding of different cultural preferences and norms, ensuring a respectful and accommodating approach.
- Clear communication skills to explain services, treatments, and products to clients.
- Remain calm and composed in a busy, fast-moving environment.