Job Role
A Food and Beverage Associate is responsible for providing excellent customer service in dining establishments such as restaurants, cafes, hotels, or airport lounges. Their role involves assisting in food preparation, serving customers, maintaining cleanliness, and ensuring a pleasant dining experience.
Responsibilities
- Greeting guests and taking orders accurately.
- Recommending menu items based on customer preferences.
- Serving food and beverages in a timely and presentable manner.
- Maintaining cleanliness in dining and service areas.
- Addressing customer inquiries and complaints promptly and professionally.
- Restocking food, beverages, and supplies as needed.
- Handling cash, credit card transactions, and ensuring accurate billing.
- Restocking food, beverages, and supplies as needed.
Requirement
- Strong communication and interpersonal skills.
- Multitasking and ability to work under pressure.
- Polite and customer-oriented attitude.
- Flexibility to work in shifts, weekends, and holidays.
- Attention to detail and ability to maintain a clean workspace.