The Flight Attendant is responsible for ensuring airline passengers’ safety, security, and comfort. The Flight Attendant provides customer service while creating a welcoming environment for passengers before, during, and at the conclusion of each flight.
Flight Attendant Duties/Responsibilities:
- Participates in pre-flight briefings to discuss flight details, weather, and service plans.
- Performs pre-flight safety checks.
- Prepares aircraft between flights, ensuring cabin areas meet cleanliness standards.
- Provides food, beverages, and other supplies are on board and sufficiently stocked.
- Greets passengers, assists with the prompt location of seat assignments, and ensures all carry-on luggage and personal items are stowed adequately in overhead or
under-seat storage. - Provides instruction on safety/emergency procedures; demonstrates the proper use of seat belts, oxygen masks, and flotation devices.
- Answers passenger questions about flight information (time, service, aircraft details, weather, delays, etc.)
- Assists passengers with the safe and efficient exit of the aircraft.
- Prepares flight reports.
- Maintains current awareness and knowledge of established airline safety and security guidelines.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent customer service and verbal communication skills.
- Ability to present a calm demeanor and to give clear instructions, particularly during emergency situations.
- Ability to manage unruly or disruptive passengers.
- Knowledge of applicable airline safety and security guidelines and regulations.