Category Archives: Job Responsibilities

Job Responsibilities and Job Requirements for Cabin Crew Position

Before applying for Cabin Crew Post with any national and International Airline, the Candidate should have complete knowledge of what kind of Job responsibilities he or she would be required to apply for. Once they read these Cabin Crew Job requirements and Job Descriptions then it will help them in many ways like Easy to perform tasks as assigned, Job Satisfaction, high morale, and Good scope for future endeavors.

Detail Job Responsibilities and Job Description for Cabin Crew with National and International Airlines:

  • Understand the duties of your assigned position during flight and act your best
  • Ensure the satisfaction of passengers by answering questions and offering them assistance
  • Check cabin before take-off to ensure compliance to safety regulations
  • Welcome pessengers on board and help them to their seats when necessary
    Serve food and beverages and sell products
  • Give the “safety” presentation in a well-prepared manner
  • Monitor the cabin frequently for the entire duration of the flight
  • Adhere to established regulations and procedures
  • Remain calm and offer assistance to passengers in the event of an emergency
  • Give particular attention to passengers with special needs (children, disabled, elders etc)
  • Prepare accurate reports concerning any significant issues or happenings
  • Making announcements on behalf of the pilot and answering passenger questions during the flight.
  • Selling duty-free goods and advising passengers of any allowance restrictions in force at their destination
  • Reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations
  • Giving first aid to passengers where necessary
  • Ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers
  • Completing paperwork, including writing a flight report.

The Chief Purser (CP), Inflight Service Manager (ISM), and Cabin Service Manager (CSM) are the title associated with this crew member differs from airline to airline. Each position has a specific role in the aircraft while it is flying. Proper knowledge and training will be provided by respective airlines once they hire these candidates.

After candidates are selected for respective positions, by an airline to work as cabin crew member then these candidates have to go for a mandatory 4-6 week training course, which is governed by the Civil Aviation Authority and the European Joint Aviation Authorities. This training course is called SEP (Safety & Emergency Procedures) the SEP training is paid for by the airline plus you will also get your first month’s wages.

The airlines provide training as described below:

  • Aircraft Evacuation
  • Ditching (landing on water)
  • Decompression
  • Fire Fighting
  • Passenger Management
  • Security Related Issues
  • Extraordinary Situations
  • First Aid
  • Survival