Job Summary:
As a Sales Associate you will be the face of the brand, delivering an exceptional shopping experience by providing excellent customer service and driving sales. Your goal is to build strong relationships with customers and ensure they leave the store feeling confident and satisfied.
Key Responsibilities:
- Greet and engage with customers in a friendly and professional manner
- Assist customers in selecting the perfect eyewear to match their style and needs
- Demonstrate deep product knowledge and stay updated on the latest trends and collections
- Achieve individual and store sales targets and KPIs
- Maintain visual merchandising and store cleanliness standards
- Operate POS system for transactions and returns
- Handle customer inquiries and resolve issues promptly
- Participate in regular team meetings and training sessions
Qualifications:
- Previous retail or customer service experience preferred
- Passion for fashion, eyewear, and delivering exceptional customer service
- Excellent communication and interpersonal skills
- Energetic, self-motivated, and a team player
- Flexibility to work retail hours including weekends and holidays
- Basic computer literacy