carry out the instructions given by pilots or co-pilots outside the cockpit. They are also in charge of the safety and comfort of
passengers on a flight, and they inform the passengers when necessary.
Responsibility:
- Welcome travelers on board and help them to their seats when necessary.
- Give the “safety” presentation in a well-prepared manner.
- Understand the duties of your assigned position during flight and act your best.
- Serve food and beverages.
- Ensure the satisfaction of passengers by answering questions and offering them assistance.
- Remain calm and offer assistance to passengers in the event of an emergency.
- Give particular attention to passengers with special needs (children, disabled, elders, etc).
Required Skills:
- customer service skills for working with passengers.
- Excellent verbal communication skills.
- Patience and the ability to remain calm in stressful situations to enjoy working with other people.
- Knowledge of public safety and security.
- The ability to accept criticism and handle work well under pressure.