As a Ground Staff Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. you should be well aware of flight schedules, weather concerns, aircraft delays, and other factors that may affect passengers journeys. You should also have the ability to solve passengers’ problems quickly.

 Ground Staff Responsibility

• Checking passengers for flights – they are checking all the passenger and give them boarding pass and big luggage tag.
• The passengers whose flights have been canceled or are delayed, re-book them or make a booking again.
• Helping those traveling with disabled passengers or small children.
• Give the passengers the latest information about the flights.
• Helping passengers in all inquiries, including lost or delayed goods or any requirement.
• When the situation arises, assist the staff in the security check and solve their problems in a short time.
• Providing high-level customer service for those traveling by passengers and the airport.

Skill for Indigo Ground Staff

• The applicant must have completed his/her graduation from a recognized board and university.
• Required excellent communication skills and a pleasing personality.
• In indigo ground staff you should have the ability to work in a dynamic and challenging environment is essential.
• Willingness to work in a 24x 7 environment which requires working in shifts, including the night shift.
• Fluency in English and Hindi is an essential criterion.

Eligibility Criteria

• Pursuing graduation or graduate, Fresher’s can apply for Indigo careers as ground staff.
• Confidence and ability to handle passengers and provide only the best customer service.
• Age criteria are 18 -27 years.