Job Role
A Food and Beverage Associate at an airport is responsible for ensuring a smooth and satisfying dining experience for Passengers. They work in airport cafes, restaurants, lounges, or kiosks, providing exceptional customer service and maintaining high standards of food quality and hygiene in a fast-paced environment.
Responsibilities
- Greet customers warmly and provide assistance in menu selection.
- Take and process customer orders accurately.
- Ensure timely delivery of food and beverages to customers.
- Ensure that all food and beverages are presented in an appealing and hygienic manner.
- Monitor and restock supplies, including food, beverages, and utensils.
- Handle complaints professionally to ensure customer satisfaction.
Requirement
- Ability to work under pressure in a fast-paced environment.
- Strong multitasking and organizational abilities.
- Friendly, approachable, and professional demeanor.
- Team-oriented with a positive attitude.
- Ability to stand for extended periods.
- Flexibility to work in shifts, including early mornings, late nights, weekends, and holidays.